Director – Division Head, Revenue Cycle Management | Strategic Builder | Automation Champion | Leadership by Example

Santhosh Reddy Mannem

Santhosh Reddy Mannem stands as one of the key architects of SUJA Associates’ operational success. With over 15 years at the company, Santhosh has transformed what began as a two-person operation into a high-performing RCM division of over 200 professionals. Today, as Director – Division Head of Revenue Cycle Management, he leads the function end-to-end, consistently delivering results—including a 99% collection rate—and redefining excellence in healthcare revenue operations.

About

A graduate of Monash University, Australia, Santhosh began his journey at SUJA as a Testing Engineer and quickly rose through the ranks by blending technical depth with business intuition. From directly engaging with clients to gather EHR requirements, to building an integrated, scalable RCM infrastructure, his contributions have been foundational to SUJA’s growth.

Santhosh is a driving force behind automation, AI integration, and operational efficiency—leveraging intelligent tools to enhance workflow, reduce fatigue, and unlock new levels of productivity and financial performance.

But beyond systems and processes, Santhosh is admired for his leadership style: humble, empowering, and unshakably composed. He has a unique ability to mentor and motivate, creating space for others to grow while keeping the organization aligned and moving forward. He is just as comfortable offering thoughtful advice to senior leadership as he is sharing insights with the newest members of his team.

A unifier, innovator, and deeply committed leader, Santhosh brings not only operational excellence but also a culture of performance, trust, and purpose to everything he does. He remains a central pillar of SUJA’s leadership—and a key force in shaping the company’s future.